7 MIN READ
In Brief
The streaming industry is at a crossroads in 2024. As consumer fatigue over managing multiple streaming subscriptions grows, the trend toward bundled offerings is gaining momentum. Major platforms like Netflix and Amazon Prime Video are exploring partnerships with broadband providers and telecom companies to offer bundled streaming services, a strategy designed to combat slowing growth and reduce subscriber churn. According to industry forecasts, bundled offerings will account for a significant share of new OTT subscribers by 2028. This business case examines how the shift to bundled services is reshaping the streaming landscape and offers insights into the strategic implications for media companies navigating this transformation.
1. Bundled Subscriptions: A Necessary Pivot for OTT Providers
The rise of streaming bundles represents a strategic response to the saturation of the direct-to-consumer (DTC) model, where OTT providers like Netflix and Disney+ face slowing subscriber growth and increasing churn rates. Consumers, overwhelmed by the number of streaming services and the rising costs of individual subscriptions, are seeking more value and simplicity. Bundling streaming services with broadband, mobile, or even pay-TV subscriptions offers consumers a more affordable and convenient option. For OTT providers, bundles help to reduce customer acquisition costs and provide a consistent source of revenue by tapping into established relationships between telecom providers and their customers. However, the shift to bundled services also presents challenges, particularly in negotiating fair revenue-sharing agreements with telecom companies. OTT providers must carefully balance the need for subscriber growth with the risk of lowering their average revenue per user (ARPU). Netflix's partnership with Comcast and Disney+’s collaboration with Verizon serve as examples of how media companies are leveraging bundles to grow their subscriber base while managing the potential downside of revenue dilution.
2. Consumer Preferences and the Demand for Value
Consumers are increasingly looking for value in their streaming services, especially as inflationary pressures and rising subscription costs make them more selective about where they spend their money. Bundled services provide a cost-effective solution by offering multiple platforms at a discounted rate compared to standalone subscriptions. According to a recent study, streaming bundles can save consumers up to 50% compared to paying for individual services à la carte. This is particularly appealing to consumers who are fatigued by managing multiple subscriptions, apps, and billing accounts. From a strategic perspective, the key challenge for streaming providers will be maintaining consumer interest and satisfaction within these bundled packages. Companies must ensure that the bundled content is not only diverse but also compelling enough to keep subscribers engaged and reduce churn. While bundling offers immediate growth opportunities, long-term success will depend on OTT providers delivering personalized content experiences that cater to evolving consumer preferences.
3. Strategic Partnerships: Telecom and OTT Providers Join Forces
The success of streaming bundles will rely heavily on the partnerships between OTT platforms and telecom providers. As streaming services face increased competition and slower growth, telecom companies offer an attractive distribution channel, with millions of customers already using their services. By integrating streaming platforms into their broadband and mobile packages, telecom providers create a more seamless experience for consumers while offering OTT platforms a broader reach. For example, Amazon Prime Video has seen significant growth through its partnership with Vodafone, offering bundled streaming services across Europe. These partnerships, however, require careful negotiation around revenue sharing, as telecom providers often demand a larger cut of the subscription fees. Additionally, OTT providers must remain vigilant in ensuring that their brand remains visible within the bundle, as consumers may become more loyal to the telecom brand than the individual streaming service. The future of streaming may very well lie in the strength of these collaborations, as companies that fail to secure strategic partnerships could struggle to maintain their market share.
Conclusion
As streaming services evolve in 2024, the shift toward bundled offerings is set to become a dominant trend. This strategic move allows OTT providers to tap into broader consumer bases while offering customers better value. However, this transition will not be without its challenges. Media companies must carefully balance revenue-sharing agreements, maintain strong brand visibility within bundles, and deliver content that keeps subscribers engaged. For telecom providers, these partnerships represent a valuable opportunity to enhance customer loyalty and reduce churn.
Streaming Bundles Set to Dominate Media Landscape, AlixPartners, October 1, 2024. Access at: https://features.alixpartners.com/2024-media-entertainment-predictions-report